New Patients

For many, coming to a new chiropractic office can be intimidating, especially if this is your first time seeing a chiropractor. At Franklin Chiropractic, we start with a 10-minute complementary phone consultation to first determine if we can help with your health concerns.

Once you have made your New Patient appointment, you will receive an email confirmation for your first visit. Next, please fill out our online New Patient Intake Form, which will be emailed to you via the Jane App, our Electronic Health Record (EHR). This intake needs to be completed 2 hours prior to your scheduled time with the doctor. This intake form gives Dr. Franklin consent to treat. Your detailed health concerns and health history will help Dr. Franklin prepare for your visit and provide him with the knowledge he needs to help you reach your health goals. We reserve the right to cancel your appointment if the intake is not completed in time.

Are you planning to use insurance as a form of payment? Please call 360-516-6989 or email info@franklinchiro.com for Jan to verify your insurance benefits and it's complimentary. Most Insurances are quite complex for many patients. The challege is with so many different Policies, Prior Authoritations, Limitations, Deductables, Copays, Coinsurnaces, Out of Pocket, Out of Network and more. This process does take time waiting on the phone and/or the verifying sites are sometimes down. Please plan ahead and thank you.

No Insurance/Self Pay/Cash - Ask about our time of service discounted rate and payment plans.

STEP 1 – Arriving at Franklin Chiropractic: When you arrive, you will be greeted by one of our team members, who will then give you a tour of our beautiful health clinic, where you will get to experience our state-of-the-art practice!

STEP 2 – Consultation: Dr. Franklin will then review your health concerns that were previously gathered on your first call with our doctor. Together, you and Dr. Franklin will affirm his understanding of your concerns and how he may best help You. Our priority is to ensure that you feel UNDERSTOOD. Your first visit will last 45-60 minutes. Please note: We are a fragrance free clinic due to staff & patients with severe allergies and treating migraines. Please reframe on putting lotions and perfume before your visit. Thank you!

STEP 3 – Examination: Once we have all the information about your health concerns, if Dr. Franklin feels he can help you, you may proceed with a paid Examination. This comprehensive Examination includes: postural, neurological, orthopedic and chiropractic exams. The
chiropractor will examine your entire body as a whole and not only the area that is in pain.

STEP 4 – X-rays: Once the Examination is complete, Dr. Franklin will take digital X-rays that he deems medically necessary to help determine how to proceed with your tailored care.

STEP 5 – The Best Provider for You: Based on your Exam and X-ray findings, Dr. Franklin will be able to determine if you are a candidate for chiropractic care. If you are not a candidate, we will refer you to the correct provider in our community who may best help you.

STEP 6 – Your First Adjustment: All of our patients are unique and based on your Exam and X- ray findings, Dr. Franklin will provide you with a tailored recommendation plan that will help you move towards your health goals!

With your health concerns understood and your tailored recommendations given, you are now ready to start your journey back to health with your first adjustment! You will also be shown the  different therapies we provide our patients, which are included in your visit. These will be explained during your tour upon your arrival. 

STEP 1 – Health Solutions: This is one of Dr. Franklin’s favorite moments with each Patient! With so much new information to digest, on a subsequent visit, you and Dr. Franklin will sit down and go over in an easy-to-understand way what the two of you discovered using your Health History, Exam findings and X-rays. You will be given a Chiropractic Educational Booklet about your specific health and X-ray findings.

STEP 2 – Your Unique Health Journey: Dr. Franklin will provide you with the best care plan for your individual needs and your life’s goals. Your personal Health Journey ‘road map’ will include your treatment frequency, at-home exercises and realistic health outcomes that you can expect to gain when you choose to follow your tailored care plan.

STEP 3 – My Health Investment: Jan (Billing and Finacial Coordinator) in our front office can go over a finacial plan on investing in your health. We offer discounts for self pay options. 

Welcome aboard! We are excited to work together to help you achieve your goals! You will never feel rushed in your treatments. Your chiropractor will always examine your spine and body at each visit and adjust where necessary. Your subsequent appointments will consist of treatments only, making most visits last about 30-40 minutes. Re-examinations will be performed periodically to help evaluate the progress towards your goals.